FAQ — Frequently Asked Questions

LED door sills are illuminated stainless steel threshold panels that mount inside your car's door frame. They light up automatically when a door opens, displaying your vehicle's brand logo or a custom design. They protect the sill from scratches while adding a premium ambient effect to your interior.

Our LED door sills are custom-manufactured for specific vehicle makes and models. Each product listing clearly states the compatible vehicles. Use the search bar or browse by brand and model to find the correct set for your car. If you're unsure, contact us — we're happy to help.

Stainless Steel models feature a polished brushed-steel surface with full LED illumination along the edges and logo. They have a bright, classic premium look.

Matte (PRO) models are finished with a deep matte-black coating that doesn't scratch or chip. The illumination is focused on the logo only, creating a subtle, high-end appearance — similar to OEM luxury car finishes.

They connect to your vehicle's existing 12V door lighting circuit (the same wire that lights the courtesy lamp when you open the door). No separate power source or battery is required. They illuminate automatically every time a door is opened and turn off when the door is closed.

Most customers complete installation in 30–60 minutes per set with basic tools (screwdrivers and wire connectors). Each order includes a detailed installation guide with photos. No drilling or permanent modifications to your vehicle are required. The sills attach with screws to existing mounting points and the LED wire connects to the door lamp circuit.

Yes — most of our models are available in multiple illumination colors: White, Blue, Red, Green, Yellow, and RGB (color-changing). The color options are listed on each product page. If you'd like a specific color that isn't shown, contact us for custom orders.

Standard international shipping typically takes 10–21 business days depending on your country and local customs. Express shipping (7–12 days) is available at checkout for most destinations. You'll receive a tracking number by email once your order ships.

Yes, we ship to most countries globally. Shipping costs and estimated delivery times are calculated at checkout based on your location. Some remote areas may have limited shipping options — if you experience any issues, please contact us.

We accept returns within 30 days of delivery for unused items in their original packaging. Custom or personalized orders are non-refundable unless there is a manufacturing defect. To initiate a return, please contact us at leddoorsills@gmail.com. See our full Refund Policy for details.

All our LED door sills come with a 12-month warranty against manufacturing defects. This covers LED failures, wiring defects, and material issues. Physical damage caused by improper installation or use is not covered. To make a warranty claim, contact us with your order number and photos of the issue.

We're happy to help! Reach us via our Contact page, by email at leddoorsills@gmail.com, or by phone at +380 93 560 2673. We typically respond within 24 hours on business days.