Returns & Exchanges

Returns & Exchanges

Returns & Exchanges

We want you to be completely satisfied with your purchase. If something isn't right, we make it easy to return or exchange.

30-Day Return Policy

You have 30 days from the delivery date to request a return or exchange. Items must be unused, in original packaging, and in the same condition as received.

How to Return

  1. Email us at leddoorsills@gmail.com with your order number and reason for return
  2. We'll provide return instructions and a return address within 1 business day
  3. Ship the item back in its original packaging
  4. Once received and inspected, your refund is processed within 5–7 business days

Free Returns

Return shipping is free of charge for defective or incorrectly shipped items. For change-of-mind returns, the customer covers return shipping costs.

Exchanges

Want a different model or LED color? Contact us and we'll arrange an exchange. Exchanges are processed after we receive the original item.

Non-Returnable Items

Custom-engraved or specially modified items cannot be returned unless defective.

See also: Full Refund Policy | Contact Us

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About us


Engineered in Ukraine. Trusted Worldwide.

At leddoorsills.com, we are a trusted Ukrainian manufacturer recognized both locally and internationally for delivering unmatched quality. Unlike mass production in Asia, our illuminated LED door sills and tread plates are crafted in-house with precision, using advanced equipment and premium stainless steel.

Our stainless steel is scratch-resistant, visually refined, and built to last. Every LED element is backed by a 1-year warranty, ensuring long-term reliability. For customers who demand individuality, we offer full customization: our design team prepares a tailored layout with your chosen inscription, you approve, and we produce with accuracy.

Installation is straightforward — adhesive mounting and a simple electrical connection to your car’s fuse system.

We value strong partnerships. For wholesale clients, we provide progressive discounts:

  • 2 sets – 10% off
  • 3 sets – 15% off
  • 5 sets – 20% off
  • 10 sets – 30% off

We welcome global cooperation. If you operate a service center, dealership, or workshop, you can benefit from promoting our products on commission.

For inquiries and partnerships, contact us at leddoorsills@gmail.com or via WhatsApp: +380935602673.